EPOKE Terms of Use and Disclaimer

Established: July 16, 2026 / Revised: September 30, 2026

These Terms of Use (the “Terms”) set out the conditions for using EPOKE, an iOS and Android app (the “App”) provided by Morito Ishizaki (the “Operator”). Users must agree to these Terms before using the App.

1. Purpose of the App

The App supports self-reflection and habit-building through daily practice in noticing self-critical words and taking a little distance from them. It does not require users to affirm themselves, improve a particular psychological state, or achieve a particular outcome.

2. Important information about medical and psychological support

  1. The App does not provide medical care, diagnosis, treatment, psychotherapy, counseling, medication, or professional advice.
  2. Its content is not a substitute for the judgment of a physician, certified public psychologist, clinical psychologist, or other professional.
  3. If you experience physical or mental difficulties, severe distress, or disruption to daily life, do not rely on the App alone. Consult a healthcare provider, counseling service, or other appropriate professional service.
  4. If there is an immediate threat to your own or another person’s life or safety, stop using the App and immediately contact local emergency services, a healthcare provider, or a nearby support person. The App is not an emergency response service.

3. Required environment

Users are responsible for providing and paying for the device, operating system, network connection, and other equipment needed to use the App. Even in a supported environment, device conditions, operating system updates, or other circumstances may prevent features from working normally at all times.

4. Managing data on your device

  1. Progress, reflection responses, custom input, birthday information, notification settings, and similar data are generally stored on your device.
  2. Device failure, loss, replacement, uninstalling the App, operating system problems, or user-initiated reset operations may result in loss of locally stored data.
  3. Do not enter another person’s personal information, confidential information, passwords, or other information unsuitable for storage in custom input fields.
  4. The Operator cannot view, recover, or reissue data stored only on your device.

5. Free and paid features

  1. Daily reflection, the Lantern of Awareness, progress management, and other basic features are available without a purchase.
  2. Readings from Level 11 onward require a monthly subscription, Lifetime purchase, or Super Support purchase. For the monthly subscription and Lifetime purchase, normal unlock conditions based on level and consecutive days of use still apply even while your purchased entitlement is valid.
  3. With Super Support, you can choose in Settings between following normal progression and unlocking all published readings at once.
  4. As of September 30, 2026, published readings cover Levels 1–15, with Levels 11–15 included in paid access. Unpublished readings cannot be read until they are published, regardless of which product you purchase.
  5. Paid features are described on the purchase screen. If that information differs from the store’s purchase confirmation screen, check the product, billing period, and price shown by the store before confirming payment.

6. Monthly subscription

  1. The monthly subscription is an automatically renewing product with a one-month term. Unless you cancel, it renews for the same term at the end of each billing period, and your store account is charged the renewal price shown by your store.
  2. Purchases and billing are handled through Apple’s App Store on iOS and Google Play on Android. Prices, currencies, taxes, and billing times may vary by region and store conditions.
  3. Cancel through subscription management in your Apple or Google store account. Uninstalling the App or resetting local data does not cancel a subscription.
  4. Access after cancellation depends on the expiration date shown by the store and its conditions.
  5. Purchasing Lifetime or Super Support while subscribed does not automatically cancel your monthly subscription. To stop renewals, separately cancel it through the store’s subscription management screen.

7. Lifetime and Super Support purchases

  1. Lifetime and Super Support are one-time purchase products, not recurring monthly charges.
  2. Lifetime provides access to published readings from Level 11 onward under normal progression conditions. Super Support additionally provides the option to unlock all published readings at once.
  3. Purchased entitlements are verified based on your store account, store purchase history, RevenueCat entitlement verification, and continued availability of the App and its supported operating systems.

8. Restoring purchases, platforms, and refunds

  1. “Restore purchases” restores eligible entitlements that can be verified with your current store account. It does not restore progress, reflection responses, settings, or other data stored only on your device.
  2. iOS purchases are associated with your Apple store account, and Android purchases with your Google Play account. The App has no independent user account, so automatic transfer of purchases between different stores or platforms is not guaranteed.
  3. Restoration depends on using the same store account, network connectivity, purchase history, product availability, and other conditions of Apple, Google, and RevenueCat.
  4. Purchase cancellation and refunds follow the procedures and policies of the Apple or Google store used for the purchase. The Operator cannot guarantee or change a store’s refund decision. This does not restrict rights granted to users under applicable law.

9. Prohibited conduct

Users must not:

  1. Violate laws or public order and morals.
  2. Infringe the rights, interests, reputation, or credit of the Operator or third parties.
  3. Interfere with the App’s operation or impose excessive load.
  4. Engage in unauthorized access, analysis, modification, reverse engineering, or similar conduct, except where expressly permitted by applicable law.
  5. Copy, republish, sell, or commercially use the App or its content without the Operator’s permission.
  6. Engage in other conduct the Operator reasonably considers inappropriate in light of the App’s purpose.

10. Intellectual property

Copyrights, trademarks, and other intellectual property rights in the App, its design, text, images, characters, software, and other content belong to the Operator or the legitimate rights holders. These Terms do not grant rights beyond those necessary for personal use.

11. Changes, interruptions, and discontinuation

The Operator may change, temporarily interrupt, or discontinue the App for maintenance, incident response, compliance with laws or store policies, service improvement, or other reasonable reasons. Where users are significantly affected, advance notice will be given where possible. Applicable law and Apple or Google conditions also govern the handling of purchased entitlements.

12. No guarantees

The Operator does not guarantee:

  1. Improvement in self-criticism, mood, psychological state, life circumstances, or other user outcomes.
  2. That content or information will suit every user or always be complete, accurate, current, or useful.
  3. Uninterrupted use or the absence of defects, errors, or security issues.
  4. Continued operation on all devices, operating systems, or future environments.
  5. That locally stored data will never be lost or can be recovered.

13. Operator liability

  1. The Operator is not liable for damage associated with use or inability to use the App when the damage is not attributable to the Operator.
  2. The Operator is not liable when damage is directly caused solely by outages, defects, specification changes, misconduct, or other circumstances of third-party services, SDKs, stores, operating systems, or communication infrastructure—including PostHog, RevenueCat, Apple, and Google—and the Operator has neither intent nor negligence.
  3. Where the Operator is liable for slight negligence, compensation is limited to ordinary, direct damage actually suffered by the user.
  4. This limitation does not apply to damage caused by the Operator’s intentional conduct or gross negligence.
  5. This section does not limit liability that cannot lawfully be limited or excluded under Japan’s Consumer Contract Act or other applicable law.

14. User judgment

Treat the App’s content as reference information and use it according to your circumstances. Do not make important medical, legal, financial, or life decisions—including starting or stopping treatment or changing medication—solely because you used the App.

15. Privacy

Handling of user information is governed by the separate EPOKE Privacy Policy.

16. Changes to these Terms

The Operator may amend these Terms for changes in law, changes to the App, or other reasonable reasons. Changes significantly affecting users will be clearly announced within the App or on its public pages.

17. Governing law and jurisdiction

These Terms are governed by Japanese law. If a dispute arises regarding the App or these Terms, the Operator and user will discuss it in good faith. If unresolved, to the extent permitted by law, the Japanese district court or summary court with jurisdiction over the Operator’s residence will have agreed jurisdiction as the court of first instance.

18. Contact